The SMART Approach

  • System of integrated services and support used to produce excellent, high-quality products.
  • Management infrastructure that provides high-level responsiveness; early problem identification and application of lessons learned; quality assurance; and resolution.
  • Accessible and accountable network of strategic partners who bring complementary strengths together in order to support teams and activities.
  • Report development and tracking processes that result in professional, consistent, and accurate reports.
  • Technology integration to ensure real-time monitoring and increase efficiency, cost effectiveness, and skills building.